Dalloyau is a renowned French restaurant located in Central, Hong Kong. Situated within the Pacific Place complex, Dalloyau offers a sophisticated dining experience with a menu that showcases the best of French cuisine. The restaurant is known for its attention to detail in presentation and use of high-quality ingredients, resulting in flavorful and beautifully crafted dishes. From savory options such as duck confit and steak tartare to delectable pastries and desserts like chocolate cakes and macarons, Dalloyau caters to a variety of taste preferences. With its convenient location and elegant ambiance, Dalloyau has become a popular choice among food enthusiasts and locals alike. Whether dining in, taking out, or opting for delivery, Dalloyau promises a memorable culinary experience.
Amenities and More
- Service options
- Delivery
- Takeout
- Planning
- Accepts reservations
- Payments
- Credit cards
- NFC mobile payments
- Dining options
- Catering
- Amenities
- Restroom
- Atmosphere
- Cozy
Reviews
Friendly service great food esp if you like heavy taste French cuisine
Exquisitely French. Elegant and a taste bud gastronomic experience.
Disappointing experience.
Upon arrival, I was informed by the staff that I had not booked the afternoon tea set, despite having made a reservation in advance online. This initial confusion was already disconcerting, as I had been looking forward to experiencing your highly anticipated tea set offering.
After some further discussion, the staff then informed me that they had attempted to reach me by phone but were unsuccessful. While I understand the importance of confirming reservations, it is disheartening to learn that this miscommunication resulted in me being denied the opportunity to enjoy the complete tea set experience.
What was even more disappointing was the response I received from the manager. Instead of offering a solution or attempting to rectify the situation, the manager dismissively stated that I would not be able to receive the present that comes with the crossover tea set. Furthermore, the suggestion to book at one of your other branches if I was dissatisfied with the options presented was both unprofessional and unsatisfactory.
As a customer, I believe that clear communication, attentiveness, and flexibility are vital components of exceptional service. It is unfortunate that my experience today did not reflect these qualities. I had been eagerly looking forward to indulging in your special afternoon tea set, and the way this situation was handled left me feeling frustrated and undervalued as a customer.
fine lunch with nicely presented dishes & excellent quality cuisine, the chocolate cakes were divine! 🍰
They’ve been keeping high standard of service & food quality no matter you go for just a cup of coffee or a meal.
Excellent
Remember to reserve a seat, as you may not be able to get a seat if you walk in.
We had cake and tea. The service and environment are excellent for girls talk.
Friendly service great food esp if you like heavy taste French cuisine
Disappointing experience.
Upon arrival, I was informed by the staff that I had not booked the afternoon tea set, despite having made a reservation in advance online. This initial confusion was already disconcerting, as I had been looking forward to experiencing your highly anticipated tea set offering.
After some further discussion, the staff then informed me that they had attempted to reach me by phone but were unsuccessful. While I understand the importance of confirming reservations, it is disheartening to learn that this miscommunication resulted in me being denied the opportunity to enjoy the complete tea set experience.
What was even more disappointing was the response I received from the manager. Instead of offering a solution or attempting to rectify the situation, the manager dismissively stated that I would not be able to receive the present that comes with the crossover tea set. Furthermore, the suggestion to book at one of your other branches if I was dissatisfied with the options presented was both unprofessional and unsatisfactory.
As a customer, I believe that clear communication, attentiveness, and flexibility are vital components of exceptional service. It is unfortunate that my experience today did not reflect these qualities. I had been eagerly looking forward to indulging in your special afternoon tea set, and the way this situation was handled left me feeling frustrated and undervalued as a customer.
Location
Hours
-
Monday
08:30 AM - 10:30 PM
-
Tuesday
08:30 AM - 10:30 PM
-
Wednesday
08:30 AM - 10:30 PM
-
Thursday
08:30 AM - 10:30 PM
-
Friday
08:30 AM - 10:30 PM
-
Saturday
10:30 AM - 10:30 PM
-
Sunday
10:30 AM - 10:30 PM
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